Duke Energy has made significant progress in restoring power to its customers affected by a recent storm in Indiana. As of Friday morning, the company reported that power had been restored to more than 98% of the customers who experienced outages due to severe weather on Wednesday. The storm, which brought high winds, tornadoes, and significant rainfall, initially left nearly 97,000 customers without power. By Friday, that number decreased to about 1,000, with outages mainly persisting in Clark and Floyd counties.
Clint Carnahan, Duke Energy's general manager of emergency preparedness, emphasized the importance of completing the power restoration process safely. "We’ve made a lot of progress, but we have to finish strong and do it safely. Restoring the last customer to service is as important as the first,” he said, expressing gratitude for the patience shown by customers.
Duke Energy is also monitoring weather conditions closely to prevent further outages. Carnahan added, “We urge customers to remain vigilant.”
The restoration process prioritizes repairing large power lines and infrastructure to restore power to as many customers as possible efficiently and safely. Essential services such as hospitals and water treatment facilities receive immediate attention before crews focus on individual neighborhoods and homes.
For ongoing updates on outages and restoration times, Duke Energy encourages customers to use their interactive outage map or contact them through various channels, such as texting, the mobile app, their website, or an automated phone system.
Duke Energy Indiana provides electricity to approximately 910,000 customers, covering a service area of 23,000 square miles. It is a subsidiary of Duke Energy, a major energy company headquartered in Charlotte, N.C., serving over 8 million customers in several states and focusing on transitioning to a cleaner energy future with significant investments in grid upgrades and renewable resources.
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