FirstEnergy Corp. announced on April 9 that Jennifer Lawless has been named Vice President, Enterprise Learning, as part of the company’s efforts to enhance its culture and support employee development.
The appointment is intended to strengthen FirstEnergy’s commitment to continuous performance improvement, employee growth, reliable customer service, and long-term success. Lawless will lead the implementation of an enterprise learning and development strategy aimed at building a more agile workforce. Her responsibilities include advancing leadership skills across the company, updating learning technologies, and promoting a culture based on accountability, safety, and innovation.
Lawless previously served as Training Director at Exelon Utilities where she managed training strategies for over 42,000 employees and contractors. She also established centralized training systems and developed leadership programs for various levels within the organization. Her experience includes senior roles in workforce development and leadership training at both Exelon Utilities and Exelon Nuclear Generation.
Karen McClendon, Chief Human Resources Officer at FirstEnergy said: “Jennifer brings extensive experience leading transformational learning and development initiatives in large, matrixed utility organizations.Her ability to translate business strategy into meaningful learning experiences will help ensure our employees are equipped to grow, adapt and succeed as we continue to strengthen FirstEnergy’s performance and culture.”
According to the official website, FirstEnergy focuses on corporate responsibility through environmental efforts and community engagement according to the official website. The company manages about 24,000 miles of transmission lines along with over 269,000 miles of distribution lines as detailed on the official website, serving more than six million customers in Ohio, Pennsylvania, New Jersey, West Virginia, Maryland and New York according to the official website.
FirstEnergy has received recognition for compliance leadership as well as awards for environmental practices and being military-friendly according to the official website. The company aims to be a progressive electric utility focused on integrity and reliability with a diverse workforce dedicated to improving customer experiences as well as environmental conditions according to the official website.
A professional photo of Jennifer Lawless is available online. The company continues its focus on strengthening organizational performance through investments in people-focused initiatives.
