Duke Energy Florida has thanked its customers for reducing electricity use on Monday morning, when unusually cold weather led to higher than normal energy demand. The company said that the actions taken by households and businesses helped reduce strain on the power grid and contributed to reliable service during one of the season’s coldest mornings.
Melissa Seixas, state president of Duke Energy Florida, stated: “The conservation of our customers made a significant difference today. We thank all the homes and businesses who adjusted their routines to help manage energy demand on the grid during this period of unusual cold, and we are very grateful for the support from local, state, and federal officials who helped encourage energy savings. Our staff continues working tirelessly to ensure our power plants and grid are prepared to meet our customers’ energy needs.”
Duke Energy said it is well positioned to meet customer demand for the rest of the week and remains focused on expanding its diverse energy mix to support economic growth and rising energy needs across Florida.
As colder weather persists, Duke Energy encourages customers to continue practicing energy-saving habits. The company provides several low-cost or no-cost tips that can help save money, which are available at duke-energy.com/SeasonalSavings.
Duke Energy also offers flexible payment options such as installment plans, selecting a payment date, and extending due dates. Additional assistance is available through programs like Share the Light Fund and other community resources found at 211.org. Customers can also explore different rate options, enroll eligible smart thermostats for bill rebates, and monitor their energy usage through Duke Energy’s website or mobile app.
Duke Energy Florida serves about 2 million residential, commercial, and industrial customers in a 13,000-square-mile area with an energy capacity of 12,300 megawatts.
Parent company Duke Energy (NYSE: DUK), based in Charlotte, North Carolina, supplies electricity to approximately 8.6 million customers in six states—North Carolina, South Carolina, Florida, Indiana, Ohio, and Kentucky—with a total owned capacity of 55,100 megawatts. Its natural gas utilities serve about 1.7 million customers in five states.
The company continues its transition toward cleaner energy while prioritizing reliability and value for its customers by investing in major grid upgrades as well as cleaner generation sources including natural gas, nuclear power, renewables, and battery storage.
Further information can be found at duke-energy.com or through Duke Energy’s social media channels.
